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Connect with Orchard Assist at 833-ORCHAST (833-672-4278)

PATIENTS AND CAREGIVERS

Your journey
begins here

Orchard Assist is here to help you navigate the services and support available to families embarking on gene therapy. With Orchard Assist, you can get help with questions regarding your insurance coverage, support, and treatment journey planning, as well as a dedicated representative supporting you along the way.

PATIENTS AND CAREGIVERS

Your journey begins here

Orchard Assist is here to help you navigate the services and support available to families embarking on gene therapy. With Orchard Assist, you can get help with questions regarding your insurance coverage, support, and treatment journey planning, as well as a dedicated representative supporting you along the way.
Navigating insurance icon

What you can expect from orchard assist

What you can expect from orchard assist

Navigating insurance

Understanding how health insurance works can be challenging. Orchard Assist can help make it easier. Your representative will help your family with:
  • Understanding what is covered
  • Determining what your out-of-pocket expenses might be
  • Benefits investigation and prior authorization, including if travel and lodging are covered by your plan

Contact Orchard Assist today and speak to a representative:

1-833-ORCHAST (833-672-4278)

Your treatment journey

Everyone’s treatment journey is different, but there are 3 main steps you will take. Orchard Assist is here to help you at every step.
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Step 1: Pre-treatment

Orchard Assist can help you understand your insurance benefits as well as review and provide information on financial assistance programs based on eligibility and certain terms and conditions.
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Step 2: Treatment

When it’s time for your child to have treatment, Orchard Assist can confirm reimbursement support is in place.
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Step 3: Post-treatment

After your child’s treatment, the Qualified Treatment Center (QTC) and healthcare team will monitor their progress. Orchard Assist can help with questions and connect you to resources.
Care team discussion with mother at office table

Connect with others

It can be helpful to talk with others who are living with a family member who has MLD. Patient advocacy groups can help you find other people who can share their stories and provide support. Talk with an Orchard Assist representative today for more information.