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Connect with Orchard Assist at 833-ORCHAST (833-672-4278)

Healthcare professionals

Helping your patients with gene therapy

Orchard Assist is here to help patients and their families who have received a metachromatic leukodystrophy (MLD) diagnosis and want to pursue gene therapy from Orchard Therapeutics. If you or your patients have questions about insurance coverage, reimbursement, or billing, Orchard Assist is here to help.

Enroll your patients

Healthcare professionals

Helping your patients with gene therapy

Orchard Assist is here to help patients and their families who have received a metachromatic leukodystrophy (MLD) diagnosis and want to pursue gene therapy from Orchard Therapeutics. If you or your patients have questions about insurance coverage, reimbursement, or billing, Orchard Assist is here to help.
Enroll your patients

What you and your patients can expect from Orchard Assist

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Access and coverage for your patient

Orchard Assist can help you access information related to your patients’ coverage. A representative from Orchard Assist can provide information regarding:
  • Insurance benefits investigation and prior authorization
  • Payer medical policies
  • Reimbursement and billing

Get the Reimbursement
and Billing Guide now

Download
Contact Orchard Assist today and speak to a representative:
1-833-ORCHAST
(833-672-4278)

Guiding your patient through treatment

There are 3 main steps that an Orchard Assist representative can help you and your patient and their family explore. Orchard Assist can help answer questions along the way.
Pre-treatment icon

Step 1: Pre-treatment

Orchard Assist can help your patient and their family understand insurance benefits as well as review and provide information on financial assistance programs based on eligibility and certain terms and conditions.
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Step 2: Treatment

When it’s time for your patient to have treatment, Orchard Assist can confirm reimbursement support is in place.
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Step 3: Post-treatment

After your patient’s treatment, the Qualified Treatment Center (QTC) and healthcare team will monitor your patient’s progress. Orchard Assist can help with questions and connect you to resources.
Orchard Assist can help answer questions and connect you to resources*

Enroll your patient today

Letter of Medical
Necessity template

QTC locations

*This therapy is only available at one of our approved QTCs.